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I purchased a new dump trailer in October of 2025. Fast forward to early January 2026 I almost completely lost a wheel and tire. Long story short the axle manufacturer had not properly packed the bearing with grease. I had to have a complete replacement axle for the front and new bearings for the rear axle. Total Trailers immediately went to work to help me when I contacted them avout my issue. I was not pushed aside. Thanks again!
Thank you for sharing your experience. We’re sorry for the trouble you encountered with the axle packing, and we’re relieved we could assist you promptly. If there’s anything else you need—parts, service, or follow-up support—please don’t hesitate to reach out. We appreciate your trust and look forward to serving you again.
Asked online for a quote, it was very fast. Prices are very fair. Thanks to Michael for the prompt response.
Thank you for the kind words! We're glad you had a fast quote and found our prices fair. I’ll pass along your thanks to Michael. If you need anything else or want to discuss options, we’re here to help. Appreciate your business!
Great customer service. The parts department always has what I need and if they don’t they can get it quickly. Service provides amazing work and in a quickly manner.
Thank you for sharing your experience! We’re thrilled to hear our parts team has what you need and can get it quickly, and that our service team is delivering amazing, speedy results. If there’s anything else you need or future projects you’re tackling, we’re here to help.
Great customer service at the parts counter. Eric, Brandon and Brian always have what I need for my fleet of trailers and can also find any oddball parts I need for my repairs as well.
Chris P and his team at Total Trailers went above and beyond to help me with my 22ft car hauler. I brought it in for an electrical issue and to have a winch installed. The running lights kept shutting off after about 45 minutes, and I had been chasing the problem for months. They spent over four hours testing it, even hooking it up to Chris’s personal truck to recreate the issue. In the end, they discovered the problem was on my truck’s side and gave me several options to fix it. After following their advice, the trailer worked flawlessly on a 2+ hour trip.
They also installed a winch inside a toolbox I provided, mounting everything neatly and even adding a solar panel on top to keep the battery charged when not in use. Another great suggestion from Chris. I’m beyond impressed with the service and will never go anywhere else for trailer repairs. Thanks again, Chris!
Thank you for the great review!
These guys there were great. Mike got me on the right path for my needs!! Quality stuff.
This is the greatest place for everything trailer related!
Thanks!
I got a lease to own dry van trailer from Austin McDowell and I couldn’t be happier! He was polite, helpful, and made the whole process easy! Thank you very much Austin and Total Trailers! I highly recommend!
We appreciate your business. And thank you for the positive review!
I’ve had the pleasure of working with Great Dane St.Louis on many occasions over the last couple years. The shop and staff are all incredible. I’ve now purchased around 4-5 trailers from them. Austin McDowell is who I always work with. He knows the business well and is extremely professional, yet cares like a friend. He has always went above and beyond to get me taken care of. He makes the buying process effortless and will do whatever it takes to make sure you’re happy.
Thanks Austin and thanks Great Dane!
We are thrilled that you have had such positive experiences working with us. Thank you for sharing!
Austin McDowell is the best salesman I've bought numerous trailers from him and he always treats me with kindness and respect. Always get the work done in right time.
Thank you for your business!
Austin McDowell always so responsive. Can call him anytime for info and has a great personality.
Thanks for the positive feedback!
I have nothing but great things to say about Total Trailers and Austin McDowell. He will always go above and beyond to help and provides great customer service!
Thank you for the great review!
Austin Mcdowell consistently demonstrates a high level of professionalism, product knowledge, and dedication to customer satisfaction. He is responsive to inquiries and always goes the extra mile to ensure our needs are met. He has always had our back for almost 5 yrs as a trailer sales rep. I will definitely recommend working with him for all your trailer needs. Thank you sir!
We appreciate your business! Thank you for the excellent review.
Austin McDowell is my favorite sales Man of all time !!! He helped me a lot to purchase Great Dane trailers!!
Thank you for the great review! We appreciate your business.
Austin is always very helpful and has helped me with numerous trailers .
Thank you for the 5 star review!